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>>> Plesk users, please use the NexServer Control Panel for all of your support and account control needs.
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The following support information is provided for
your convenience. If after reviewing the appropriate sections, you
find that your question is still not answered, please feel free to
e-mail your question to support@speedsoft.com.
Support Categories
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![[SS]](/images/ss_specific.gif){kind=small} A
blue asterisk* means this link is
"Server Specific". We have multiple servers
at Speedsoft. Some of these utilities must be performed on the
server your account is located on.
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Account Management
iManager* -
Interactive Account Manager - delete, rename, move, edit files and
directories and more right from your browser!
Email Alias Editor*
- For Virtual Hosting Clients only, this allows you to edit/add email
aliases/autoresponders for your domain.
Password Central* -
Change your Speedsoft password(s).
Utilities
TWIG Web Email*
- Receive and Send email from your Speedsoft account using your
web browser
Online Text Editor* -
Great for editing where you don't have access to a text editor or
FTP program or for long filenames or weird filenames like .htaccess
CGI Central* - Everything you need for
creating, debugging, and using CGI's on your account. Also, free and pre-configured
CGI's for your Speedsoft account with super-easy installation on your
site using our own "Auto Installer" feature
Database
PHP -
Instructions for using the server-side embedded scripting language PHP and
links to tutorials
MySQL - The MySQL database
engine, links to the manual and how to connect
Account Status
Web Site
Statistics Report - Details about our web site graphical statistics
report
Disk Usage* - See
what your disk quota is and how much you have used
Instruction and Tutorials
Microsoft
FrontPage - How to connect to your web site using Microsoft FrontPage
Email & Email
Aliases - What you need to know to connect to your POP mail account
and setting up email aliases
Email
Autoresponders - What are email autoresponders and how to set one up
Password Protecting Pages*
- How to make certain parts of your web page for members only
FTP -
Information about transferring files to your account
Server Side
Includes - What is SSI and how do you use it
Secure Socket Layer
- How to incorporate Secure Socket Layer Encryption on your page
Default Home
Page Name - What am I supposed to name the file for my home page?
The Speedsoft
News List - Join the Speedsoft News List to stay on top of
developments
Server Name
- Which Speedsoft server is my domain name site on?
Virtual Hosting
- What is it and how does it work
Using the Real Server - Instructions for adding Real Audio
and Video streaming to your web site
Custom Error Pages - How to create custom
error documents for your web site
Helpful Links
Contacting
Speedsoft - Postal mail, phone, and email contact information
HTML Reference - Every HTML tag you could ask for
A
Beginner's Guide to HTML - NCSA's excellent tutorial on getting
started
JAVA Source - Gamelan.com - The
place for JAVA applets!
TUCOWS - The Ultimate site for
Internet software
Virtual Servers
Virtual Server v2 Support - Full support for
administrators of our newest Power or Mega Servers
Virtual Server v1 Support - Full support for
administrators of our previous Power or Mega Servers
Unix Commands
- Basic Unix commands for maintaining your virtual server
Additional Services
Anonymous
FTP - Anonymous FTP site services
Majordomo Mail List
- What is Majordomo and how to use it
Hypermail
Email Archiver - What is Hypermail and how to add it to your account
CGI Account
Information - What is CGI and what do you need to use it